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Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took out a quick payday loan from COK Sodality in Cross roadways in the October that is 31st 2017 needs paid back it through salary deductions. But, we resigned through the ongoing business where we worked ahead of the income deductions for the loan were finished.

Sometime in 2017, we went along to COK to find the balance owing out regarding the loan and paid the outstanding quantity.

In April 2019, We requested that loan at another standard bank and ended up being rejected the mortgage simply because they stated my credit file revealed that I experienced that loan outstanding with COK from 2016.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

Once I noticed that we had completely paid back the mortgage, I happened to be told that when i needed to query the problem, i might need to produce a grievance to the credit bureau.

We went along to the credit bureau in the Towers at 25 Dominica Drive (Kingston) on 25, 2019 and filled out a complaint form april. We happened to be offered a receipt and told that i might be contacted within 14 trading days.

Once I called them on May 17,2019 and ended up being told which they sent COK a contact and had not gotten an answer.

Once I once again called the credit bureau on might 27,2019 I became told that COK had nevertheless maybe not taken care of immediately their e-mail,

I will be searching for your help to have COK straighten out this matter.


Dear CM

Inform Claudienne has been around interaction with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the e-mail that is following

???Reference is always to your e-mail of might 31, 2019 therefore we now react the following:

Our user CM lodged a dispute towards the credit bureau with regards to three loans that have been given by COK Sodality Cooperative Credit Union Ltd, and which were being reported as active. The user has stated that the report is inaccurate.

This matter had been under research within COK and our findings unveiled that the 3 loans being disputed by CM have now been paid back. The certain loan introduced to in CM’s e-mail for you, is really a pay check loan of $50,000 because of the account quantity 351. This loan ended up being given on October 31, 2016 for half a year, to grow on April 30, 2017. The loan had been paid back on 8, 2017 june. Nevertheless, as a result of technical problems with our bodies, the account had been nevertheless being reflected as active.

We now have since amended the account on our system/records showing a status that is liquidated and also have ready the appropriate letters to be sent towards the two credit agencies to additionally adjust their documents consequently.

A duplicate with this page is forwarded to CM via email.???

COK also sent Tell Claudienne a duplicate for the email delivered to you.

The COK email for you reported: ???We sincerely regret the wait in responding and hope that with all the matter now solved, it’s possible to conduct greater ease to your business.

We want you best wishes.???

JPS breaches workplace of Utilities Regulation (OUR) requirements

We live in downtown Kingston and I also put on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and ended up being advised that the update could be performed within five working (company) times. Despite a few phone phone calls into the JPS, a lot more than 10 times later the JPS has not yet done the update. I happened to be told which they arrived to accomplish the update but would not have the equipment to get the job done, because they had been unaware that my community ended up being regarding the household Advanced Meter Infrastructure (RAMI) system.

That reason ended up being unsatisfactory considering that the residences had been used in that operational system in 2015. Additionally, it is a clear coastline regarding the JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that ???a simple connect??? such as for example We asked for must be finished within four (4) company times.

I would personally appreciate your assistance, while the inability for the JPS to provide the specified voltage in a manner that is timely triggered me personally great inconvenience and contains adversely impacted efficiency within my dwelling.


Tell Claudienne asked for the JPS to research your trouble and records that the voltage ended up being upgraded 35 times after the request was made by you.

Tell Claudienne records that whenever you asked for payment through the JPS for the breach of this the Guaranteed Standard by maybe maybe perhaps not updating the voltage in the 4-5 day duration, you had been encouraged that the buyer just isn’t paid for the ???simple connect??? breach. We desire you good luck.




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